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Ice Cream Parlor

Dairy Queen

Iconic Blizzard treats meet classic soft-serve comfort in the heart of Old Montreal.

Old Montreal
3.3$
Photo of Dairy Queen, Old Montreal - Montreal
Desserts & SweetsIce Cream
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About

Dairy Queen provides a selection of frozen confections and soft-serve desserts centered on creamy textures and sweet flavor profiles. The menu features thick, blended treats incorporating chunky candy pieces and smooth cookie crumbles folded directly into cold dairy bases. Crispy waffle cones complement the chilled sweets, offering a crunchy contrast to the velvety consistency of the signature swirls. Fruit-based sundaes add layers of bright, tangy syrup over thick ribbons of vanilla base to create a refreshing balance. Each treat relies on simple, sugary combinations that emphasize a distinct chill and a dense, spoonable texture. This establishment maintains a straightforward approach to dessert, prioritizing the sensory appeal of whipped toppings and rich chocolate drizzles in every portion served.

Details

Amenities, services & more

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5★
43%
4★
14%
3★
5%
2★
5%
1★
33%

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Reviews for Dairy Queen

Food
Service
on Google3.4 (100+)
*as of 2026-09-01
5★
43%
4★
14%
3★
5%
2★
5%
1★
33%

Review Summary

Dairy Queen is widely appreciated for its convenient location and delicious selection of treats, including refreshing milkshakes and iconic dipped cones. Visitors consistently highlight the friendly, professional, and patient service provided by the staff, which creates an inviting atmosphere for both locals and tourists. While the majority of guests thoroughly enjoy the high quality of the ice cream and the overall experience, the restaurant remains a popular destination for those looking to satisfy their sweet cravings.
Page 1 of 2 - 17 Reviews

Très mauvaise expérience avec une serveuse vraiment impolie & froide

Aug 22, 2026
on Google

Our family stopped at this Dairy Queen today around 11:30 to grab beverages while walking around Old Town. I was with my 15 year old daughter, & 3 younger children. The worker at the counter was incredibly unprofessional, rude, & frankly out of line. My daughter asked for a Red Bull, not knowing what was in it. We said no, because it's full of caffeine which she cannot have. The male worker aggressively told us he was buying it for her & I told him that was not necessary because she can't have it. He was angry & began telling us we do not own her, & are not her master, & that she has a right to liberty & is not a child. I informed him she has a medical condition & cannot have caffeine & we as her parents have a right to help her in making choices regarding her health. He continued to thrust the drink at us, & also upgraded my kids small slushies to medium without my permission. He asked what my daughter's medical condition was, to which I replied in both English & French that it was not his business & that he does not have a right to ask me that or to make decisions for my family. It was not a problem with understanding the language as I speak both English & French & spoke both to him. He continued to tell me I cannot make decisions for her & that it is her body, her choice, & then asked me if I approve of abortion. He may be unwell, & he might need some help. But the company needs to know that he is behaving this way & that is highly inappropriate. There is apparently no way to contact the company other than leaving google reviews.

Unfortunately, my other kids could not drink their beverages either, because he put way too much syrup in them & they all said it was too sweet & had to throw them out. I was incredibly shocked at his behavior. It was highly inappropriate & extremely rude.

Aug 16, 2026
on Google

They don't know when they're closing.

Aug 10, 2026
on Google

Good management should not tolerate rude & disrespectful employees. Anis's attitude toward customers was completely unprofessional. Management should seriously address this behaviour.

Aug 8, 2026
on Google

Terrible customer service. An employee named Anis was extremely rude & disrespectful. My order was wrong, & instead of acknowledging the mistake, Anis argued with me & showed a very unprofessional attitude. One of the worst customer-service experiences I've ever had. I won't be returning.

Aug 8, 2026
on Google

Worst attitude of staffs.
One was eating burger while working.
One was taking order i was ordering chocolate she said she didn't have & then i ordered something else she again said no. I asked what else you have then? She moved your face away & ignored me.
No wonder why they only have 3.4

Jul 23, 2026
on Google
5.0

Great location for tourists to have Dairy Queens delicious ice cream. Vanilla chocolate dip cones.

Jul 20, 2026
on Google

Très bel accueil de la part des deux voilées qui se sont occupées de ma commande .

Jul 14, 2026
on Google

Je me suis rendue au Dairy Queen du Vieux-Port de Montréal & j'ai été très bien accueillie. Un grand bravo à la jeune employée voilée : elle a été chaleureuse, patiente & très respectueuse, malgré quelques clients parfois difficiles. Je lui tire mon chapeau pour son professionnalisme. Félicitations à toute l'équipe pour cet excellent service !

Jul 14, 2026
on Google

I love Diary Queen so far! I ordered a Fruit Pebbles milkshake, & it tastes super refreshing since it tastes like cereal itself.

Jul 9, 2026
on Google