At Burger Factory, we’ve tried to make the best we could to satisfy all Canada burger lovers. Here, you will enjoy a variety of burgers grilled to perfection just for you. Our main goal is to ensure that your burger is always fresh, specially seasoned, and cooked just the way you like it: quick, tasty, and piping hot! Visit us or order online now and enjoy the best burgers in town.
Reviews consistently describe Burger Factory as delivering delicious burgers that are juicy and generously sized, with fries and sometimes poutine that many find tasty, and a clean, cozy atmosphere. Service is repeatedly praised as friendly, professional, fast, and attentive, making the dining experience feel welcoming for families and groups. Many customers highlight the variety and quality of the meat and the halal options, with several calling it the best burger in Montreal and a must visit when in the area. A few negative notes mention a mix up with a chicken burger and occasional stock related issues, and a couple of visits where timing or preparation was not ideal, but even then the staff's courtesy and willingness to make it right are emphasized. Overall, Burger Factory emerges from the reviews as a top choice with generally strong food and standout service, inviting repeat visits.
We ordered a chicken burger. It came ready with chicken tenders. When we asked how that happened, he told us that there was no chicken left. Wish they would have told us before we ordered.
I visited this restaurant today & i had a great experience. The food was good, & the two guys working there were very kind & professional. Excellent service!
Burger Factor had Great food, friendly service, & a nice atmosphere. Everything was fresh & well prepared I'd definitely recommend this place.
Adam was an excellent server who made sure we had everything we needed & kept the experience smooth & enjoyable.
Shoutout to Adam at The Burger Factory for the amazing service! He was super friendly, attentive, & made the whole experience smooth & enjoyable. The food was great, but the service really stood out & made it even better. Definitely coming back because of that level of care.
Jan 25, 2026
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We found a metal staple inside one of our burgers. I wish I was joking.
Even if we ignore this health red flag, the beef burgers are unseasoned & bland. The chicken burgers are even worse, & don't bother trying the different kinds of chicken burgers as the employee served all of them the same way.
Also the restaurant was out of utensils but he did not tell us until after we ordered & paid (some side dishes cannot be eated with your hands, like poutine for example).
Literally nothing went right with our visit to this place. I would give this branch zero stars if I could.
Very bad restaurant. Cleanliness is non-existent & the bathroom is dirty.
The hamburger meat has a strange taste & is not good.
The staff are indifferent.
I do not recommend it at all.
