Reviews of Thai Express present a mixed picture: some diners praise the meals, especially a Pad See Ew described as the best at the chain with perfectly cooked noodles, crunchy vegetables, and no extra sauce; others report a cold dining room, a tough chicken in soup, a strong bathroom odor, and dirty floors along with English language barriers. Food is generally considered good and service sometimes praised as efficient, with some calling it the best Thai in Montreal, although a cashew dish is criticized for missing meat and a nearby customer notes a lack of spice despite asking for very spicy, leaving them disappointed and unlikely to return. A French language review notes fast service and consistent taste but also an impersonal feel and variable presentation, plus an unwelcoming dining area, suggesting that the brand could improve the human and visual aspects of the experience. A small positive mention exists for a lemon iceberg dessert. Overall the sentiment spans solid dishes and quick service at times, tempered by issues with temperature, ambience, consistency between locations, and occasional quality problems.View restaurant profileshow more