Rôtisserie Benny is described as a staple for exceptionally flavorful roasted chicken and a legendary gravy, with the poutine and crispy chicken options repeatedly called standout when the kitchen is on form. Several reviews praise quick, friendly service and orders ready on time, but others report long wait times, order mix ups, cold food, missing utensils, and delivery delays. A recurring note is that portions or prices feel high and some items have shrunk compared with past experiences, while changes to the sauce recipe are described as making it less iconic. There are critiques of staff interactions, with a few mentions of rude or inattentive service that contrast with otherwise positive encounters. Still, Benny tends to be viewed as a long standing favorite and a reliable go to for chicken dishes, with many continuing to order the poutine and other classics when the kitchen delivers.View restaurant profile