Reviews describe Chez Gérard as a poutine destination where the dish is the standout, with many calling it the best in Laval and praising crispy fries, fresh cheese curds, and rich gravy that holds up to the sauce; some say it is the best poutine ever and worth a detour. The newer Concorde Boulevard location is generally viewed more favorably than the Cartier trailer, and the atmosphere is often described as retro and simple with little or no music, which some find charming and others a bit odd. Longtime patrons report consistent satisfaction and friendly, courteous service even when a bit stoic, while a few diners have encountered changes in quality, soggy fries, flat beverages, or less clean tables. A cash only policy is noted by some, and the menu, though comforting, is seen as something to enjoy rather than rely on daily. Taken together, the reviews present a beloved poutine focused spot that can deliver great meals and a distinctive vibe, tempered by occasional concerns about consistency, cleanliness, and value.View restaurant profileshow more