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3 / 5 basées sur 67 évaluations
Distribution des évaluations
Aucun respect des liste d'attente service horrible l'endroit est sale alerte le clore le plancher est colant, les employé commence le ménage quand il y a encore des clients qui mangent... la nourriture est bonne mais le prix est trop élevé pour le médiocre service offert
We went to Montreal for the day as a group and had decided to go here for dinner. They take reservations, which was excellent seeing as we were a group of 8-10 people. We arrived approximately 15 minutes before our reservation time and confirmed we would be 8 people. Our table was not ready yet so we were told that we would need to wait, not a problem. When we asked if we could have a seat outside on the patio (which was empty) and have a beverage while we waited, we were told yes we could sit there but we would not be served anything until we were at our reserved table (huh??). It was all prettymuch downhill from there as far as service was concerned. When our table was finally ready, the hostess questioned how many we were when she only counted 7 of us. Our party had not all come so 7 was our final number. As a result we did not get the 8 person table we were supposed to, instead they stuck us in a booth with a chair at the end.
Now, we are 5 adult males, the table was cramped to say the least. When I asked about a bigger table I was told no, because we were not 8 we could not have the larger table. I commented that this table was a bit small for all of us and the hostess simply shrugged her shoulders at me and said "Well, it's Saturday and we are busy..." and then walked away. 7 grown men at a table meant for 6 max, one grill to cook the meats on and zero room to put food/plates/drinks/etc. There wasn't even room for us to move our elbows around without hitting the person we were sitting next to or being over their plate of food. Some time went by and our server finally came to the table with 4 waters ... just 4 ... and it was quite some time later that the other 3 waters came. We had to stop him as he walked away to ask for a drink menu ... nothing was offered.
The water glasses were disgustingly filthy, covered in fingerprints and cloudy with waterspots. They had a greasy feeling residue on them - quite the turn off. Same went for the beer glasses. But, as you can imagine, there was no point in complaining because they are complacent and unapologetic when it comes to service here.
Eventually we put in our order for our first round of food. That came fairly quickly and was eaten even more quickly. When we tried to put in a second order we were told that we would have to wait as we were not allowed to order more food that quickly. Each round of food was either missing items that we had ordered or had items that we did not ask for. The server was unattentive and we had to constantly give our orders for additional food to other servers, the bussers, etc.
Then it came time to pay the bill ... low and behold this is when we are told that there is a 15% automatic gratuity because we were more than 6 people. Now, I have no problems with tipping, and 15% is a minimal tip for average service, but in this case, it was not earned at all. The only up side to the whole experience is that the food was actually quite good. The service, however, was not even worthy of a ranking of mediocre. Will not return here again, nor will we recommend it. Lesson learned.
Les sushis ne sont pas très frais, ils sont préparés en avance. Le service n'a vraiment rien d'exceptionnel, ils débarrassent les tables très bruyamment et surtout au moment de payer, la serveuse nous dit qu'on doit payer au moins 15% de notre facture pour le pourboire. Je suis d'accord mais je lui précise que je dois payer 15% du montant hors taxe. Elle me passe la machine pour payer par carte après avoir entré les 15% sur le montant total (avec taxes). Je n'ai juste pas envie de me prendre la tête après avoir passé une bonne soirée avec des amis et je le lui dis mais je paye...C'est juste malhonnête, beaucoup de personnes ne savent pas que le pourboire est dû sur le montant hors taxe mais les restaurateurs le savent et profitent de la clientèle en majorité étudiante qui vient manger là.
Sinon la viande est bonne.
Les gens pensent que comme c'est à volonté, ça vaut le coup mais au final pour le même prix ou légèrement plus, on peut manger beaucoup mieux ailleurs et dans certaines places, on peut même apporter son alcool. J'ai été impressionnée la 1ère fois mais maintenant j'y vais quand des amis qui ne connaissent pas vraiment proposent d'y aller.
Tout est excellent, seulement le prix......un peu exagéré non?!!
I came here to eat during lunch with a few of my friends, the waiter has neglected us when we try ordering food & once we have to pay, the female waiter then yells at us to tip her more ? I ALWAYS go here at night and I absolutely love it but after that experience during lunch, I will definitely not go here during the day.
Très très très mauvais service. Ils sont lents, ils débarrassé pas la table, pas souriants, ils oublier les commandes. Je n'y retournerai plus.
I've tried many different Korean BBQS. This one is probably in the less good range. Its not bad exactly but its abit bland. The marinade for the meats was all pretty similar. The quality of the meat was good though. The sushi was pretty good. The one thing that stood out form the other Korean BBQS are the takoyakis. I've never seen them in another AYCE place. That was a nice surprise although they but ketchup on them which was really weird. Appart from that the service was acceptable and relatively quick.
Honestly Sota right across the street is much better.
The worse restaurent EVER!!!! the employee dropped RAW MEAT on my friend and did not excuse them self and the waitrice gave some unprofessional sercive ,she gave badatidtude. During the whole time me and my groupe of friends where there had a horrible service , we waited a full 26 Minutes before having desert and the orders where all messed up , missing food ithems or stuff that we never orderd! the whole place was a epic mess DISASTER! I spoke to the maneger and its he did not care!
Le menu est très difficile à comprendre, mal expliqué. Très petites portions insatisfaisantes malgré que c'est un buffet!!! Prix très dispendieux!! Nous avons du débourser près de 200$ pour y aller en famille (2 adultes et 2 enfants). Nous avions encore faim en quittant!! Bref évitez!!
The food was amazing, but in the 3 hours we stayed to get our food that we ordered, it was no longer worth it. The service was awful, and after watching our server take our order sheet away, we could see him walking around serving others for 10-15 mins before entering in our order (we were at the restaurant for 2 hours already) and were getting rightfully impatient with our service. However, we were not going to leave without our money's worth which is why we stayed for 3 hours but will never go here again, they even added in their own tip at the end! We also noticed the table behind us that had 5 people, also left within 1 hour because they had not received their orders yet. Awful.
I was at your restaurant this evening. we were a walk in of 2 with no reservation. We asked how long around it would be and the hostess said around 45 minutes. An hour went by and I went to go ask her how long it would be. The hostess continued to explain that IF the reservations at 830 did not show up, then she would have tables for the walk ins. This means that if ALL the reservations at 830 do show up, then the 20 something people waiting in line for a table would have to wait ANOTHER 30 minutes.
This is no way to run a restaurant. I myself work st a restaurant and I understand that walking into a restaurant with no reservation usually means a wait time, HOWEVER, a hostess should not lead over 20 people by saying around 45 minutes, and then an hour passing and we are told if reservations come we won't have a table.
This is UNACCEPTABLE.
Je vous recommande d'être servie par Papi un serviteur attentionné envers ses clients. Vous ne serez donc pas déçu lorsqu'il y aura une commande oublié parce qu'il sera là pour régler. De plus, c'est un serviteur très enthousiaste et amical. Vous allez vous sentir d'avoir fait un nouvelle ami. Ça été une très belle soirée. Une variété de choix qui va vous remplir jusqu'à déboutonner votre pantalon. Essayer et vous le croirez. D'ailleurs essayez de deviner l'origine de Papi et demander le, vous allez être surpris. :)
It was the worst restaurant I ever went. We ordered many things that they never served us. Other foods took too long and arrived after we were rwady to leave. We asked to speak with the manager and the waitress told us that he wasn't at the place! Even the ice cream wasn't good
Pire restaurant à vie
nourriture pas mangeable
Les gars qui débarrassait les tables ne parler ni anglais ni français
Very dissapointed, our first and the last time to come here. The waitress left our table with full of empty dirty dishes that they did not take out. We did not finish eating someone ask us to leave our table because there were a lot of customers waiting, I will never come back there ever. The girl in the entrance bring us to the table, but she was talking on the phone. Not respect for the customer, I do not recommend this restaurent to everyone. The service is very bad.
Attirés par les spéciaux du soir, nous nous laissons tenté par ce resto à volonté coréen à l'atmosphère prometteuse.
Une fois dedans, nous notons l'absence de musique et la lourdeur du brouhaha de nos voisins. Nous décidons de passer nos commandes, incluant surtout une sélection de viandes marinées que nous faisons passer au grill à même la table. Le service est rapide. Quelques commandes se perdent au passage, sans que le serveur ne reconnaisse ses erreurs.. dommage! Côté fraîcheur, les côtes de boeuf y sont très correctes ! Les soupes d'os de boeuf et de porc sont également savoureuses. Pour le reste, grosse déception, c'est très, TRÈS SALÉ. Nous demandons à parler au gérant, qui nous explique que les plats sont ainsi préparés :/
Bref, impossible de manger à sa faim ici, malgré le concept de bouffe à volonté. Nous finissons assoiffés par la quantité de sel contenus dans les marinades. Même chose avec le Sota coréen d'en face que nous avions essayé la semaine d'avant. Pour manger Coréen, nous irons voir ailleurs.
30 nov., 2019