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avec 11 évaluations sur RestoMontreal
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Les avis mentionnent souventramen(10)
Great service with very nice staff. Everyone were so friendly & kind. The food was great, we had an amazing experience!Voir plus
Moi & ma fréquentation sommes aller & nous avons tout simplement adorés notre expérience! Le lieu est magnifique & le staff est plus que réactif aux multiples demandes de madame. Nous avons pris les SPICY WHITE SESAME SHIO avec un à coté de red dragon chili & c’etait sublime. Nous recommandons à tous !Voir plus
I like the miso red ramen. The broth is rich & flavourful with a bit of spiciness. The food portion is good despite the meal is on the pricier side. The quality of the food & presentation justify the cost.
Service is great. The staff is patient, pays attention & is soft spoken. Everyone is professional.
The atmosphere is very good at lunchtime. Everything is clean & the layout is simple & comfortable. The ambience is gentle & calm.
It is a good place for a date.Voir plus
Loved the tsukemen here, the broth came in bubbling. Isn’t overly thick & salty like a lot of other places. The shio ramen was creamy & it was fun to grind our own sesame seed toppings.
Fried chicken was pretty good.
No lineup on a Saturday lunch. Order + payments by QR code. :)Voir plus
Great food. Really hate the ordering system. Please just take my order:(.
Scanning a code & ordering on my phone kills the mood. Other then that great energy & food.Voir plus
My boyfriend & I went to the restaurant on the Wednesday evening on January 15 2020.
We ordered 2 entrees & 2 ramen. We were waiting patiently & excitedly because we heard good reviews from our friends.
As the employee came with the food, the employee accidentaly poured ramen on my boyfriend's sweater. Like HOT RAMEN. It could have ended with serious injuries, but luckily he was wearing one extra layer of shirt underneath the sweater.
The employee apologized a lot, offering even money for dry cleaning but I was too busy cleaning out the ramen soup off the sweater I didn't focus on what he/she was saying. & I understand, mistakes can happen.
The part I am mad & very disappointed is how the manager reacted to this. I don't even know if he was the manager or the owner because he didn't present himself & he didn't even take responsability of what happened in the restaurant. He did not come see us once until the end of our meal to offer a small dessert in return of what happened. Like yeah we will take it if it's the only thing you are offering, but are you inquiring that the shirt & sweater is worth your dessert? This sweater was even a present with memories & now after cleaning we can still see the stain of the ramen soup (we had to wash it several times to clean it decreasing the quality of the sweater).
In my honest opinion, the manager should have been able to assist us right away after this incident happened. How do you leave such customer service until the end? What if serious injuries happened? He DIDN'T EVEN ASK IF ANYONE WAS HURT. It even made me think that he would not have acted the same way if we would have been presented as an inspector or food review person.
At the end, I still paid full price for the meal. I tipped 15% because of the other waiters being aware of the situation & taking care of us, even the one who accidentally spilled ramen.
Aside from this, the food was good. This would have been a 5-star review if such disappointment would not have happened.