Come and enjoy our authentic thin crust pizza, savory gourmet pasta and signature mussels & fries at our innovative concept known as Ottavio. Our chef and sous-chef create traditional and modern dishes, using only the best and freshest ingredients. Our accommodating staff will receive you in a chic urban design. Pure and simple, hot, artistic and totally original. The large cushioned chairs and well spaced tables allow for a comfortable dining experience. What better way to compliment your meal than to bring your favorite wine or beer. We pride ourselves in offering great value along with friendly and efficient service. Experience why Ottavio is the premier choice by the celiacs. Our reputation is irrefutable.
Ottavio garners broad praise for its flavorful Italian fare and especially for a gluten-free program that feels safe and well managed, with separate utensils, dedicated dishware, and clear attention to avoiding cross contamination that keeps celiacs confident. The food is frequently described as fresh and delicious, with pizza crust highlighted as excellent, arancini and Caesar salad among favorites, and desserts like mini donuts; the option to bring your own wine is a welcome bonus. The ambiance is pleasant and the staff praised for friendliness and knowledge, though some visits mention slow service, uneven attentiveness, or moments of poor coordination, and a few diners found the place loud or the portions not always aligned with the price. For events or groups, the restaurant is viewed as a strong and flexible choice, with thoughtful gluten-free accommodations and menus ranging from simple to refined; overall it is seen as a reliable option for gluten-free diners and pizza lovers, even if experiences can vary.
Nous sommes arivés a 17h30 & nous étions partis a 18h45 Nous avons trouvé que le dé-service était un peu 'rushant' Avons vrmt eu l'impression qu'on voulait vider la table asap ... Mais cela ne nous empêchera pas de retourner ... pt etre certains jours moins occupé ... Merci
Feb 11, 2024
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Les prix à 30 1/2. C'est la première fois que je vois un resto nous charger 0.50$ de plus sur chaque plat. C est ridicule. De plus les plats sont trop chers pour ce que vous offrez
Unfortunately we had a terrible experience. The service was beyond slow & inept. After 45 minutes had to ask for our salad. Told it was coming after we had clearly seen it go by us the server looking confused & salad returned to kitchen
Staff was overwhelmed
After finishing our salad we waited another half hour for our pizza to arrive. Again had to flag down our waitress who blamed it on the kitchen
The group of 7 beside us who had ordered after us had received their appetizers & main meals & practically finished their meals
The group of 4 behind us received their food pizzas & pasta within 25 minutes
At this point we had finished our wine & lost our appetite & were beyond frustrated. We flagged down the waitress told her to cancel our pizza & bring us the bill for the salad. After a 10 minute wait another waitress arrived with the "cancelled" pizza
We refused it & asked for the bill waitress tried to excuse the service saying they were over booked. Plenty of empty tables & everyone else but the 2 of us clearly eating.
They comped us the salad & gave us a gift card for the "next time
If the service is as bad as last night there won't be too many future visits.
Honestly a ruined evening for us & we left having eaten a shared salad & a bread roll that no longer is served warm. 2 hours of wasted time.
