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3 / 5 basées sur 5 évaluations
Distribution des évaluations
One of the waiters at Matsuno, yelled at me in front of everyone that he did not receive enough tip from me and was extremely rude and pretentious throughout our entire meal. Would not recommend coming here for a nice meal, or any for that matter.
They give a bad customer service and always ask for 15% tip. There was hair in our ice cream, we told the waiter ( he's one of the supervisors) he took it and brought the same ice cream scoops in a different plate . Didnt bring everything we ordered. At the end they brought the bill with 15% tip included and if you refuse to give 15% the waiter looks at you with a look as if his service deserves 15% tip.
15% is for an average service but when your service is not what we expected you don't get 15% tip.
While the food was fine ..the service is not !
Clients are treated like children and told to be finished by a certain time for the next seatng.
Even with a reservation you must wait...
Better restaurant choices elsewhere.
Went with a group of eight and rushed out the door!
Won't be going back
Very nice, clean restaurant. The sushi was very fresh. Overall we had a great experience!