Review consensus portrays Second Cup Café as a warm, welcoming and cozy spot with a modern feel, where many are impressed by delicious coffee, tasty pastries, fast friendly service, and a comfortable atmosphere that makes it a good place to work or relax and a frequent return, particularly in the Montreal location; the vibe is enhanced by helpful staff and a lively yet homey setting, and wifi is reliable. On the downside, some issues are noted such as coffee arriving cold if not served in a bag, plastic waste from lids, a surcharge for plant based milk, occasional stale bagels, and a preference for ceramic mugs over disposables; there are also complaints about loud machinery and chairs, busy weekends, parking challenges, and some restrooms needing attention.View restaurant profile