Boston Pizza is described as a solid, family friendly spot with generous portions and tasty options across pizzas, pastas and burgers, and a lively ambiance with plenty of TVs and clean, accessible facilities. Service is praised for friendliness and attentiveness in many visits, though some experiences report long waits and slower pacing, especially during busy times. The menu offers gluten free options that many families appreciate, and the rewards program is liked for a free entry at signup and a birthday cake. There are criticisms too, including dishes that do not meet expectations and occasional delivery issues such as cold pizzas or misdelivered orders. Overall, Boston Pizza seems to deliver reliable, crowd pleasing meals and friendly service, encouraging repeat visits despite occasional hiccups.View restaurant profile