Overall, the reviews portray Ben & Florentine as a welcoming and efficient spot with generous, well presented plates and solid value for money, where guests often praise fast, friendly service and a family friendly atmosphere, with breakfast items and home fries highlighted as particularly satisfying; the luxe cheeseburger is noted as one of the best in the franchise, and several visitors mention returning across locations and on routine trips. While fare is generally tasty and portions are ample, there are occasional criticisms about slow service and a rare troubling experience involving a billing error and a frustrating refund process, and a few comments mention the dining area being too cold due to air conditioning. Despite these hiccups, the consensus remains that Ben & Florentine delivers reliable quality and a pleasant overall dining experience that makes it a go to choice for many.View restaurant profile
