Ben & Florentine is generally praised for a clean setting, generous portions, and flavorful, fresh food, with service described as friendly and efficient and presentation noted as appealing. The restaurant is viewed as a reliable option for both solo diners and family meetups, and reviews frequently mention good value for lunch and solid brunch choices. Since the new management arrived, many say the quality and service have improved, and there is praise for the warm atmosphere and high standards. Staff are often highlighted for being attentive and accommodating, including helping a child during a busy service. Yet some visits are marked by higher prices, slower service at peak times, or issues such as missing items, order delays, or dishes not meeting expectations, along with complaints about heat and air conditioning or a malfunctioning payment process. Overall, Ben & Florentine remains a solid brunch and breakfast spot with big portions and a cozy vibe, but experiences can vary and occasional flaws persist.View restaurant profile