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MelinaTo-760

# d'utilisateur

52259

Membre depuis

dimanche, 07 juin, 2015

Burger Bar Crescent
Centre-ville
Service
Nourriture
2.0

I've been to Burger Bar a few times in the past and always had a great experience however I was very disappointed yesterday. For one, it was F1 weekend. Of course, we were not expecting it to be five star service seeing as it was intensely packed and noisy outside on Crescent. We entered the restaurant which was not as full as we thought it would be. The hostess asked how many people we were and my boyfriend replied 4. She immediately shook her head and said she would not have any room at all (which was odd because we did not see many people waiting upstairs or on the terrace) My boyfriend kindly replied that he did not mind waiting (this was probably due to our great past experiences there that we were willing to wait). The hostess was VERY cold and just looked at us and told us it would be a 45 minute wait (as though it would turn us off and we would leave because it was 9:15PM). We moved over to the bar area. We were seated in 15 mins so it did not take 45 minutes. Our food was good. The spicy Jack Daniel's wings were not spicy at all. My Quebecois burger was delicious. We finished our meal and the restaurant was not so packed (there was 2 free tables near us). My boyfriend and I were super excited to have a dessert. We kindly asked the waitress for a dessert menu and she said we could not have dessert on F1 weekend. I didn't think anything of it until 3 women near us ordered the fried Mars bar. I was extremely angry. I explained to the waitress that it was very unfair to lie to us and she used some lame excuse and said that their waitress happened to be the manager and the manager had told the staff earlier that night no desserts allowed and she was essentially breaking her own rules. She asked if I wanted to order dessert. I did not want to stay there any longer. We were ready to pay for dessert and a few more rounds. We took our money and tip somewhere it was much more welcomed. I was very disappointed and still am. I will not be going back because I feel like the staff was just annoyed with us. They were not friendly and were willing to let us go and due to bad service they just lost a regular. I would highly recommend a change of staff. The bartenders however were extremely friendly (two women with glasses, one with shorter hair) they were great! The rest just treated us horribly.

07 juin, 2015
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