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gigilec56

# d'utilisateur

41292

Membre depuis

samedi, 28 septembre, 2013

Portovino Ristorante
Brossard
Service
Nourriture
3.0

We were celebrating a birth-day for my 60 year old sister. We were 23 people. When I made the reservation I was asked to choose between 2 dinner times, either 17h30 or 21h. I chose 17h30 because we had several older people that did not like eating too late. I was told at time of reservation that there may be another group reserving at 21h so we would have to leave at 20h45 if that was the case. I was told to call the morning of the day we were to go for supper to inquire if there was a group reservation. I called and spoke with ----bella. She said there was a group of 26 coming in at 21h but it was OK. They could work around this and we did not have an hour to leave.I verbally confirmed with her, I said , so we don't have to leave at 21h. She said, no, don't worry about it, we will manage. Well, when we were sitting down, our waitor said, don't forget, you have to leave at 21h as we have a reservation coming in.I told him , oh please go see ----bella as I confirmed with her this morning that it was OK, we could stay and you would manage. He went to see her and came back to the table with her. She said, (beleive it or not) right to my face, I never said that. I told you that you would have to leave at 21h. I said, you're kidding right, you told me this morning there wasn't a problem, I could stay as you guys would manage. She looked me right in my eyes and just lied. She was very obnoxious and we argued there in front of all my family for a good 5 to 7 minutes. She really wanted to show everyone who was the boss. I had to tell her to just go....please go. Then we had to wait about 45 minutes for the server to come get our order and then another 45 minutes to be served. All around terrible service. The food, however, was very good. Our bill with tip, $118.00 and we brought our own wine.A piece of cake was $10.00.....Please write your comments. People have to know. I couldn't beleive I brought 27 people to this horrible restaurant. Like I said, the food was good but if they make you feel like your worth nothing, there are plenty of other restaurants to visit.

28 sept., 2013
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