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dimanche, 24 août, 2008
My wife and I visited this restaurant for her birthday based on a friends recommendation. Unfortunately this will be our first and last visit. A disastrous evening from start to finish. I believe the best way to describe our'experience' would be in the following bullet format.
1. Upon entering, the'host' seemed confused about our arrival, let alone our reservation. He left us at the entrance without saying a word, returned 10 minutes later and guided us to the worst table in the restaurant situated between the kitchen, restrooms, traffic and 2 tables of 6 hearing impaired individuals who unfortunately never attended a single sign language class.
2. Since this is a BYOW establishment, I brought a choice bottle of red wine to both enjoy and admittedly show off. The waiter arrived and proceeded to hack the top from my beautiful bottle. The bottle was left torn and tattered and certainly not given the respect it or its owner deserved.
3. The customary olive oil, balsamic vinegar and bread entree was served in a small dish accompanied by cold buns wrapped in a linen napkin in a stainless steel pail. Quite frankly, I would have preferred the buns being wrapped in paper towels served in my hand providing they were warm. There wasn't even enough oil/vinegar mixture for the last 2 cold buns.
4. My wife ordered the'Veal Parm', which she enjoyed immensely. The presentation was understated and classic. No complaints on her dish whatsoever.
5. I ordered the 10oz sirloin; "medium rare, but closer to rare, with'frits". Little did I know, that for almost $50 I would get a 1/2" thick piece of meat, that was'AA' at best, borderline overdone, accompanied only by a tablespoon of pepper sauce. Certainly not the'presentation' one would expect for what this restaurant is charging.'Frits', (cold anemic, shoestring frozen fries) were served in a separate fluted bowl). They could have saved the dishwasher some trouble by simply putting them on the same plate and charging $30 like everyone else is.
6. After'delivering' our plates to our table, our waiter offered only a sprinkle of freshly ground pepper and gauche'humor before leaving, never to return, not even for the standard; "How is everything" question.
7. The'host' delivered our cheque, I paid with my credit card, the'host' gave me my receipt, turned and walked away. From the time I made my reservation to the moment my wife and I walked out the door not a single employee of the entire restaraunt said "Thank you".
All in all a regrettable and extraordinarily overpriced evening. I would never return to this restaurant, and I would certainly not recommend this restaurant to anyone else.
My wife and I enjoyed every minute of our evening. The ambiance, food and service were impeccable. Dont mind paying the SAQ x 3 wine prices when your wine is properly served and poured in a timely fashion. I must admit one of my pet peeves are restaurants that hit you with high cork charge... open the bottle, pour the first glass, then never return until you ask for the cheque.
Our waiter was attentive, friendly and polite. Really enjoyed our evening. Cant wait to return.
First time.... and last time.
My wife and I each ordered a burger fries and a drink... $30!! I asked for my hamburger all dressed, after biting into it, I discovered it had about a tablespoon of boiled soggy mushrooms, forcing me to pluck them out...... who puts rubber tastless mushrooms in a burger unless it specifically calls for it? Lettuce was bitter and brown around edges, a chunk of a tomatos butt end and overkill on the Velveeta cheese overpowering any taste that could have possibly existed from the paper thin beef patties.
No plates, no tray, not even a paper place mat to eat on, just the brown paper bag they throw the food in to eat off of.
If you want to offer a rustic or bare bones burger joint type atmosphere and service, you shouldnt be chargeing prices comparible to restaurants with more comfortable surroundings, better tasting and presented food and actual table service.
Our first visit to a 'Souvlaki Bar' franchise, and extremely glad we chose the Ville Saint -Laurent location as a benchmark.
The place was packed and 'hopping' on a snowy Friday evening. Had a great window booth, watching the 'Christmas' view. (almost April as I write this review). The ambiance is bright and alive, lighting is a festive/modern/traditional fusion that works both aethetically and practically. The food is quite frankly another fusion of quality and taste. I ordered the 'Club Pita', this is'nt your daddy's 'club sandwich' (even if he WAS Greek)...lol. Every component is quality and taste. From the chicken to the perfectly prepared bacon strips and everything in between, a real instant 'Go to' plate. The service was Inviting, attentive and appreciative.... how could you not return?
I visited Firegrill a few times for business lunches and was impressed with the quality of food, service and ambiance. I decided to take my wife for 'dinner and a movie' last Saturday and although we enjoyed the same quality of food and service, I was shocked at the wine prices. I have given 4 out of 5 for both food and service, however I simpy must point out that charging $46 for a bottle of wine that goes for $14 at the SAQ is outrageous!
SAQ X 3.3 is way overpriced.
This used to be our regualr office 'go to' restaurant for lunch. Although the service is as friendly and fast as always, the food quality has dropped drastically over the past month or so. From pizza that looked as if it were torn apart then thrown back on my pate before being served to me, hamburgers taht were cooked to charred oblivion, to the anemic looking pale pink smoked meet that tastes as pale as the color. Looks and tastes as though it has been boiled all night. We have not gone back in quite some time.
Went for business lunch on a Friday. Atmosphere is great, service is attentive and relatively fast. However I was disappointed in the food considering the prices being charged. $10 for a beer?, wings that end up costing $2 each? Sorry, but $50 for a burger and beer lunch is certainly outside my comfort zone.
I had previously visited La Verita on a few occasions, with each dinner being better than the last. Subsequently my wife and I decided to have our reception dinner there this past Saturday and we're delighted we did.
Derek, the owner of La Verita is without doubt a professional, who is extremely knowledgeable, and obviously someone who cares about making people feel comfortable. From helping us finalize our menu and our table layout to his greeting us at the reception desk on our special night, assured us we were in goods hands.
My wife and I and each of our guests, some of whom were already pleasantly familiar with La Verita, were overwhelmed with the beautifully presented plates, the incredibly delicious food, extraordinarily professional and attentive staff, who's timing was absolutely perfect with everything. Our waiter for the evening was friendly, attentive a pleasure to deal with and blessed with perfect timing.
The décor is a clean, modern look, with wavy demi walls, giving an inviting softness. Lighting is gives a warm comfortable ambience. The wavy half walls also help considerably in cutting down noise levels.
As far as the food is concerned, every dish was incredible. Elegant presentations, Grand choice of delicious appetizers (including La Veritas amazing meat balls), and of course the main courses. The majority of our guests including myself chose the 10oz filet mignon. I've had many in my time and La Verita's are the best I have ever had, quite simply PERFECT. That was the unanimous opinion from all at our table which speaks volumes for La Verita's ability to produce high quality plates on a consistent basis. Don't try this at home folks, these guys are professionals. Everyone commented on the delicious food, wine and how smoothly everything went and how beautiful the entire evening was.
Food , service, decor and ambience.... If I could give more stars I would. I'd like to thank Derek, his manager Tommy and the incredible staff at La Verita for turning a memorable evening for 2 into a beautiful event for 16.
Had Mother's day brunch and was expectadly busy. Service was fast and friendly. The ambiance is warm and inviting. I ordered a straight forward eggs, easy over with bacon And sausage. All was prepared perfectly except the sauges which were dry and absolutely tasteless. Another person at our table ordered the eggs Benedict.... the hollendaise sauce was apparently bland and tasteless.
To be fair l'd like to try their evening menu and update this review at a later date, but for now unfortunately the food is just nor that great.
Aug - 2011
I had no expectations of grandeur going to Scores, but I did at least expect some taste and service. I have visited this location a few times, each time I tried something different, and each time the meal was bland and tastless. Just not very good quality food. The service was not very attentive or helpful.
Not a very pleasant experience
Had business lunch, ordered chicken brochette... arrived cold, dried out and so stuck to skewer that I had to tear each piece of flat dried up pieces of chicken from skewer..... for a 'chicken' restaurant there is no excuse. Time to up their game here, this is unacceptable!
We had not tried Scarolie's since a disastrous evening 4 years ago. Improvements in staff were obvious. The meals were served in a timely and professional manner. I ordered a steak done to perfection covered in brie , red peppers and mushroom with sweet potato fries.... it was absolutely delicious.
I ordered a bottle of Jacob's Creek and was totally disappointed in my choice as the wine had little character and was a poor match for the meal.
All in all a beautiful and memorable evening.... thank you Scarolie's!
UPDATE (SEP 6 2014);
We reserved a booth for 7:00pm for 4. We waited for 20 minutes... what are reservations for? We did not get a booth as we had been promised. We were greeted by a hostess with far more attitude and surliness than professionalism, which, coming from someone a third of my age was hard to accept. Our meals were delicious, no complaints whatsoever. However, the immature and inexperienced staff negated any positive experience the food gave us. After being 'guided' to our table by a 16year old in flip-flops, we were delivered to our waiter, who, after serving our meals, never asked how our meals were, never dimmed the lights over our heads (although we had asked repeatedly), and never asked if we would like desert. He only returned with our bill.....
This restaurant has such amazing potential. Great location, food and ambiance, unfortunately management is staffing this establishment with immature and contemptuous floor personnel. Let's face it... when your 'hostess' who is supposed to make you feel like you're 'welcomed' when you arrive and appreciated, leave you feeling like we were 'disturbing' her and all you want to do is leave... is not a good start, and you don't get a second chance to make a first impression. I've tried giving this restaurant many chances over the years but their staff keep blowing it.
My wife suggested we try this restaurant. Admittedly the ambiance is better suited for younger clientele, but that's not a bad thing. The service was as expected, younger women showing more cleavage and attitude than attentiveness and courtesy, better suited for a brasserie than a restaurant.
We ordered burgers and poutiness. The poutine was large and delicious, unfortunately the burgers were for the most part entirely tasteless. Not a very high quality beef. Can't give a 100% positive review for only half the meal.
Although the experience wasn't terrible, it's just not worth returning.
We recently tried this new breakfast restaurant and were impressed with the clean, bright and bold surroundings. The service was very friendly and fast. The food was well prepared and beautifully presented. I chose one of their eggs benedict plates and like the majority of restaurants, the hollandaise sauce was a little weak in the butter department. It was refreshing to have GOOD COFFEE, which strangely seems to be a rarity in Montreal breakfast restaurants.
After choosing our meals, the waitress pleasantly asked if I would like cheddar cheese, swiss cheese or both on my potatoes.... I thought wow, that's a nice idea, and chose the cheddar.... if I had known I was going to be charged an additional $2.50 for some melted cheese mixed in to my potatoes (hardly tasted any cheese at all), I would have definitely refused. Although I understand you get what you pay for....I still find over $40 for breakfasr for 2 a little high.
All in all a pleasant experience if you disregard the surprise surcharges, and I would definitely recommend this restaurant.
Unfortunately like many restaurants that become popular quickly, the quality and consistancy start to suffer. The last 2 visits will probably be my last. Food was served cold (undercooked and cold bacon and cold slimy eggs). Noisy, slow service, packed and food is just average (when it's cooked) and expensive when compared to other breakfast spots in and around Montreal.
My wife and I recently visited to sample what was said to be; "...one of Montreal's best seafood restaurants". Here is our experience;
Once our waiter delivered our plates, and poured our first glass of wine, all his attention went to another table near us, after which he began attending to empty tables (straightening cutlery, fluffing napkins, etc) essentially doing anything he could to stay away from our table completely ignoring us for the rest of the evening. He never asked us how our meals were, never filled our wine glasses again, never asked if we would like desert or coffee or bothered with us in any way. I had to ask another waiter just to get our bill so we could leave.
My wife's plate was nothing more than fried pasta in meat sauce, (like what you do at home with leftovers). After sampling it myself, I could well understand why her appetite was cut for anything else. I ordered the the salmon that arrived undercooked, french fries that were also undercooked and a selection of 'grilled vegetables' that were dried out rubber 'plate decoration/filler' void of any taste at all. We both hated our meals. If the waiter had bothered to return I would have returned our plates. I asked one of the bus boys to bring me some butter so I could introduce some flavour to my vegetables, unfortunately by the time it arrived the grilled veggies were ice cold slabs of rubber.
Overpriced, below par meals combined with unattentive (borderline contemptuous) service, left us both feeling 'unwelcomed'. We actually couldn't wait to get our bill just so we could get out of there.
There are so many seafood restaurants in Montreal that are twice as good for half the price.... definitely will not return to pay to be insulted.
My wife and I visited this Keg location on December 30. Both plates were excellent. My steak was delicious and perfectly prepared. We were seated next to the window and combined with the holiday season and the snow lightly falling made for a beautiful evening. THe srvice was attentive and pefectly timed.
I sincerely enjoyed myself and would definitely return.
My wife and I Just happened to stop by for a drink and an appetizer before heading out to my office's Christmas dinner. In fairness you can't judge a restaurant by a bowl of poutine.... However...
Casey's poutine ranks as the only plate of ANY sort of potatoes I have ever returned in a restaurant in my life! When a bowl of poutine arrives with room temperature half raw potatoes, chunks of some sort of cheese and lukewarm brown gravy (and tasted just like it sounds)... you start wondering about the rest.
The service was nothing memorable, but if anything a little surly (like it was OUR fault the cook can't cook potatoes).
We had been thinking about trying this restaurant for some time.... maybe we should have thought a little longer.
L`Academie is a`bring your own wine`establishment, so I brought a nicely chilled bottle of Frescobaldi intending to enjoy it `chilled`, unfortunately after waiting 20 minutes of waiting for our waiter, then waiting another 20 minutes for the wine cooler that I asked for, which he never brought,(we had to ask someone else), the wine was no longer chilled. We had been seated by our hostess at a `postage stamp` sized table. I asked for something a little larger, but was refused even though there were plenty of empty larger tables which remained empty for the remainder of the evening,not a good start. My wife ordered the fettuccini primavera, which she enjoyed, although a little pricey for veggies and pasta. I ordered garlic escargot and the penne Romonaff. The escargot arrived floating in crisco and diced garlic... properly cooked but tastless (I added a pat of butter and some salt to add some flavour). The penne was the larger version, which left the plate looking very unsophisticated and was overcooked (no excuse for that). The sauce was bland with only the flavour of the peppercorns blasting through with each bite. Not a quality dish to say the least.
All in all a noisy, restaurant with unprofessional inexperienced staff serving bland over-priced forgettable food.
Not going back.
As some other reviewers have pointed out, if you're looking for romantic or fancy this is not the place. The food is generally tasty, the Marathon dressing is delicious, the portions are perfect and the prices are very reasonable.
The only complaint would be the service that has for some reason deteriorated over the past few months. Servers seem to not care.
Jun 5 2009 Update:
Had dinner last Thursday night, the service is even worse. Although the food is still tasty, the way its thrown on your table certainly takes away from the evening. Not a single glass of wine was poured for our table (not even the first), requested napkins never came and our water glasses were never filled. The waiter never bothered to ask how we were doing... however, I'm sure he figured it out after receiving his $2 tip.
Jun 2012 Update:
Second time we arrive for dinner at 7:00pm on a Friday evening only to be told they have no meat left......?
I'm certainly not going to return to pay for bland tasteless food, and indifferent staff..... judging by the lack of customers that were present at peak dinner time many people think the same way.
Via Marcello's has become our favourite restaurant for the food, ambiance, service and price. There is hardly a week that goes by without my wife and I having at least one dinner there.
I've tried the Marcello's special burger... drooling as I write, the Marcello's special pizza, another hit. The portions are generous and the prices are in line. From the owner who greets and seats you to our favourite waiters; Joe and James who are friendly, attentive and genuine, the entire evening is a real pleasure.
I highly recommend this restaurant for business lunches, family dinners and even quiete romantic evenings as the ambiance is warm and comfortable.
My first visit to this chain. I maintained reasonable expectations and was neither disappointed nor overly impressed. I had the mussels provencale as an entrée and the Penne Romoanoff as my main. The first batch of mussels were undercooked, about 25% of the mussels were still closed. After yanking and pulling trying to free them from their shells like elastic bands, I had them returned. Second batch was borderline but acceptable.
The Penne Romonoff was far better and probably the best I have ever had, simply delicious. Our table was served pleasantly and quickly. All in all a pleasant and comfortable dining experience.
Had dinner Friday evening. I ordered the Steak with lobster newburg sauce. Quite frankly, it was one of the best meals I have had in my life regardless of restaurant or price. The steak was perfect and the lobster sauce was delicious. Our evening was made even better by our waitress who's service was beyond reproach.
Our waitress was fast and friendly. We never poured a single glass of wine for ourselves the entire evening as our waitress' timing was perfect. We weren't rushed or ignored as is so aften the case with chain type restaurants.
The Baton Rouge should be commended for the quality of their serving staff.
An extremely enjoyable evening across the board... Bravo!
Had dinner one week later and ordered the exact same dish...... the steak was tough and served cold, the lobster sauce was 'fishy' and about half as thick and the service was surly. When I told the waiter my steak was cold, his reaction was "you asked for it rare didn't you"? I ordered it medium rare, I said and didn't appreciate his tone or the fact that he never apologized for the steak. What an incredible lack of consistancy from one week to the next. I have enjoyed only 1 meal after many attempts at many locations... not a very good batting average. Won't be giving Baton Rouge many more opportunities.
We usually dine at the West Island location, but since we were in the neighbourhood thought we'd try the Laval location.
I ordered a medium-well 'Baton Rouge Burger'. It arrived well done (almost burned) crunchy and tasteless.
I have no idea why, but every time I order a burger from ANY Baton Rouge location it arrives over done and extremely dry. After this last visit, I've learned my lesson and won't be ordering burgers there anymore.
Our wine arrived with only 2 inches of ice and water in the ice bucket..... waitress immediately filled it. Although the meal was disappointing, the service was perfect. Friendly, attentive and professional, far better service than many other higher priced and pretencious restaurants we have visited. She saved the night.
Although the service was polite, friendly and attentive, the meal was a disaster.
I ordered the grilled Atlantic salmon that arrived cold. I returned my plate, it was most likely microwaved since the fish was warmer on the inside than the exterior.
By the time my plate was warmed and returned my girlfriend had finsished her meal. Eating in shifts ruined our evening. My meal tasted like overcooked leftovers.
I have dined at a few Baton Rouge locations and have enjoyed only 1 meal. There is absolutely no consistancy from one meal to the next at ANY location.
Chalet BBQ is nothing short of an icon in NDG, so talking trash about this establishment would be like insulting the Pope right in the Vatican.
No danger of trash talking this place as far as I'm concerned. The chicken is moist and perfect, the fries are EXACTLY the way fries should be and the sauce is simply delicious.
West Island Location:
A Baton Rouge 'wanna-bee'. The only differences are that the ambience is not as nice, the food is not as good, the prices are higher and the service is slower.
Went 3 times.... each time was worse, not returning for the 4th time. Breakfast was served in sections.... first came the meal, then 10 minutes later the coffee and by the time we received our toast the meal was almost finished.
Unprofessional and slow. Plenty of other good breakfast restaurants in town, why pay to be treated like this?
The burgers (they're the little dark brown lump in the middle of the bun) are admittedly delicious. Why they are the size of a peppermint pattie instead of a beef pattie I have no idea.
My date and I had a regular plate of hamburger and french fries and were still hungry after.
One would think that hamburgers this puny wouldn't end up costing almost $40 for 2 people.
If this place starts making their patties a little larger, and reduce their 'greedy' prices I'll return.
I have been dining at the West Island (Sources) location and have always enjoyed the food, but the service was getting so bad, we decided to try another location.
The food is just as good or better than the Sources location, however the service here is far more professional and friendly. A far better experience. I can safely say that I will be visiting this location from now on.
I have been to Del Friscos twice. Both times our entré arrived at the same time as our main course. Although we loved the ambience, the food is average and the service was not friendly or attentive.
Shortly after finishing our dinner and while waiting for the desert menu, our romantic evening was interrupted by the waitress asking us to move to another table for a group of 4..... there were plenty of empty tables at this point, so I have no idea why we were asked to move to a table that was stacked with napkins. As compensation, they didn't charge for my girlfriends desert or my Tia Maria on ice. However, my drink arrived half the size and so watered down by melted ice it was no longer brown but amber and almost tasteless. It actually looked like a half finished drink from someone else's table.
We left feeling both insulted and unappreciated. After bringing this to the attention of the owner some days later, he offered us a free dinner.... we have never returned to claim our free dinner and have no intentions of ever going back.
Although there are many breakfast restaurants in and around the Montreal/Laval area, Eggstyle stands out as the best I have tried
The service is always friendly and attentive and the food arrives hot and delicious.
The food was delicious in both presentation and taste, the service was polite courteous and professional. My girlfriend and I both felt comfortable upon entering the restaurant. All in all a beautiful evening thanks to Serenata.
The poached mussels in their homemade mayonnaise sauce was simply to die for and the tuna was the best I have ever had.
Admittedly it's not the restaurant for the tightly budgeted, however you get what you pay for. I agree with the person who mentioned earlier that they would go more often if the bill wasn't so painful..... ahh I'll go back anyway... lol.
I used to go often, however the poor service and deteriorating quality of food has limited my visits. The last time I went I asked for ketchup and was passed a handful of ketchup packets, like they do at McDonald's.
When I asked to have a real bottle of ketchup, I was told with a snicker that this was all they offerred.... funny how the small things can ultimately convince you to never return.
I ordered a fillet mignon that I had to return TWICE as it was raw..... the first time it came back, nothing was changed (did they think I couldn't tell?). The third time my plate had a new cut and it was actually cooked.
People who think the prices are 'reasonable' should also consider the fact that most plates are 80% salad.
Loved the service, but you can get far better value and taste at your local brasserie.