Hands down the most disappointing restaurant/bar experience I have had in Montreal. Icehouse is over priced, the food and beverages are beyond underwhelming, and their customer service is yet to be discovered. We ordered a pitcher of Bourbon Iced Tea. As our waitress walked the five steps from the bar to our table I witnessed a fifth of the beverage wash over the floor. I requested a replenish, which the waitress agreed to and then never returned for. As my boyfriend and I finished our pitcher, we soberly asked each other if perhaps the bar forgot to add bourbon to our 40$ pitcher. It is necessary to order food at Icehouse if you are looking to get a drink, as it does not have the licence to sell alcohol alone. We ordered tacos, 8$ for a half appetizer portion composed of the most basic, at home mexican cuisine since taco bell. The highlight of our experience at Icehouse was our waitress forgetting to bring a friend her 40$ pitcher after ordering it three different times. I am extremely happy only one of us had to dish out 40$ for a single shot of Bourbon. Leaving an 8% tip for our invisible waitress was the most regretful act I have made this entire summer. Montreal is filled with small, non-franchised resto-gems. Here are some pleasing alternatives found in the same neighbourhood as Icehouse: Else's (156 Roy Est), Dieu du Ciel (29 av Laurier Ouest), Big In Japan (4175 Boulevard Saint-Laurent), Réservoir (9 Rue Duluth Est)