We went for a dinner on a wednesday night after hearing a lots of good things about that place. I was really excited and thrill to try that place. Everything was good at the beginning. Until the main plats. We had to wait 45 min to get our main plats, and trust me. Do not take the chicken plats. It was more than dry with a taste of burning. our waitress should of verify for our orders. That was a big unprofesionnalist from her and we had to wait for at least 15 mins for a glass of wine. I could understand chicken takes 20 mins to cook, but an extra 25 mins ? Her reason was the chef had to do a rotation in the kitchen. Are you kidding me ? Giving me a lie. I made it clear to her that i was unhappy with her services. It's such a waste, that a waitress made us having such a bad experiences. Next time, offer a wine glass on the house or a drink when you see the mains plats is taking a long time. And don't say your glass is coming when we had to wait 15 mins.

It's too bad that was your experience - especially with the chicken. The half-chicken with boursin is out of this world. I'm not so so into raw, so I order it more often than other dishes. But you're right about the customer service. It's everything, isn't it. Great job for making it clear you were unhappy if that was the case. What I've seen with friends that own restaurants is that one of the worst things for them is when they don't get to know your areas of dissatisfaction, especially when they want nothing more than to please you.

RosannaTo-734

30 avril, 2016